Start dates vary based on the scope of work, current workload, and weather conditions. Once we have your deposit payment and material selections, we’ll provide a projected start date and keep you updated on any changes. Our goal is to begin your project as soon as possible while ensuring we maintain our high-quality standards.

Yes, we work with trusted subcontractors as well as employees. All of our subcontractors and employees work exclusively for Jacob’s Ladder, ensuring consistency, reliability, and high-quality craftsmanship. Each one has been thoroughly vetted and trained to meet our professional standards.

A manufacturer's warranty covers defects in the materials themselves, such as siding, roofing shingles, or windows, and varies by product and brand. A company/labor warranty covers our workmanship—ensuring the installation was done correctly. If an issue arises due to installation errors within the warranty period, we will make the necessary repairs at no cost to you.

Yes, we do! We offer financing options through trusted partners to help make your project more affordable. During your consultation, we’ll be happy to walk you through the financing application process and available terms.

We recommend power washing your home at least once a year to remove dirt, mold, and mildew buildup. If your home is surrounded by trees or exposed to heavy weather conditions, you may benefit from power washing every 6–9 months.

Our team works year-round, but extreme cold can affect certain materials and installation processes. For example, roofing and painting are best done when temperatures are above 40°F to ensure proper adhesion and curing. If weather conditions are too severe, we may recommend rescheduling to maintain the highest quality results.

Yes, we provide a one-year labor warranty on all small carpentry and trim repairs. This covers workmanship issues and ensures your repair holds up as expected. Material warranties vary based on the product used.

Nope! No pushy salespeople here — just friendly folks who love talking about home projects and helping you find what’s right for you. If it’s not a good fit, no hard feelings — we’ll still be happy to answer questions anytime!

With so many home improvement companies it can be hard to know who to trust. Please do your homework and meet with at least 3 companies and pay attention during your meetings. Are they trying to use high-pressure sales techniques? Do they only have one line of products to sell you or do they offer you choices to consider for your home? Also, read through their Google reviews, look at their Better Business Bureau listing, and even ask to speak with a recent customer. Here at Jacob’s Ladder, we employ true consultants, not salespeople, who offer real choices for your home and are there to educate you every step of the way. So talk with our consultants, ask us the hard questions, and we’ll help you make the right decision for your home.

Exterior painting Drywall repair Wall crack repair (settlement cracks)

Our services include prep work such as covering areas not being painted, removing switch plates and outlet covers where applicable, scraping loose paint, sanding surfaces, filling nail/fastener holes where directed, caulking where necessary, and dusting prior to painting.

Yes, due to our paint crew sizes we have a minimum of three rooms.

30 years.

Prep includes covering areas not being painted (with plastic), removing switch plates and outlet covers where applicable, scraping loose paint, sanding surfaces, filling nail/fastener holes where directed, caulking where necessary, and dusting prior to painting.

A: Two to three rooms can be completed in one day. A whole house takes approximately seven working days.

Yes, we are happy to leave any leftover paint from your project for future touch-ups. If there’s not enough left over, we can also provide the color codes and product details so you can easily purchase more when needed.

A paint job should be recoated every 6-8 years, exterior. When properly applied, one coat of Sherwin-Williams, depending on weather conditions and the surface it’s applied to. For the best durability and appearance, we generally recommend two coats. 40% discount year-round on paint.Cashmere for the walls, utherthane for trim, purdi premier ,roller wraps, and exterior emerald.

A single coat of deck stain typically lasts 2–3 years before a recoat is needed. Longevity depends on sun exposure, foot traffic, and weather conditions. Regular cleaning and maintenance can help extend the life of the finish.

When we talk with homeowners energy efficiency and saving on power bills are on everyone’s mind. All of our replacement windows and replacement exterior doors will make an improvement over what you currently have in your home. Our triple-pane windows are even more energy-efficient, they’re gorgeous to look at, and more affordable than you think.

Not at all. In fact, our customers are surprised at the amount of real choice that we offer. We have replacement windows in vinyl, composite, and wood from several different manufacturers.

Most window replacement projects are completed in just three days. We handle removal, installation, and finishing with care and efficiency. Our team works quickly to minimize disruption without sacrificing quality.

Yes—prefinished wood and clad options are available, along with a variety of colors in vinyl. These finishes offer durability and style with little to no maintenance. We’ll help you choose the best fit for your home’s look and needs.

We have brochures from every manufacturer we carry. They include styles, colors, hardware, and energy ratings. We’re happy to walk you through the options in person or over a call.

Drafts, foggy glass, or single-pane construction are all signs it’s time for new windows. These issues impact comfort, efficiency, and utility bills. New windows can make a big difference in energy savings and curb appeal.